Executive - Customer Management
Capita - Pune - posted 6d ago
India: good overlapOnsiteMidFull-timeCustomer support
Skills: Customer management, Query resolution, Workload management, Team coaching
Assists the team with meeting specific targets
Job title:
Executive - Customer Management
Job Description:
Ensure efficient and timely processing of transactional tasks Deal with customer queries in a prompt and informative manner Organise individual workload to ensure time-scales are met Raise any issues with Team Leader in good time Coach and guide team members and act as an escalation point if required
Location:
Pune
,
India
Time Type:
Full time
Contract Type:
Permanent